NEMT Services

We specialize in Non-Emergency Medical Transportation (NEMT) services, which are designed to provide safe and reliable transportation for individuals who need to attend medical appointments, therapy sessions, or visit healthcare facilities for reasons that are not emergencies. Our fleet of vehicles is equipped with modern amenities and accessibility features, and our professional drivers are trained in passenger care and safety. Whether you need wheelchair-accessible vehicles, assistance with special medical equipment, or simply a comfortable ride to your healthcare provider.

Our Services

Transportation Types

Ambulatory

This refers to passengers who are capable of walking on their own or with minimal assistance. These individuals do not require a wheelchair mobility device for transportation.

black blue and yellow textile
black blue and yellow textile
Assistance Types
Returing from Appointment
a man riding a skateboard down the side of a ramp
a man riding a skateboard down the side of a ramp
a man riding a skateboard down a street next to tall buildings
a man riding a skateboard down a street next to tall buildings

Wheelchair

Wheelchair service involves the use of specially-equipped vehicles that can safely accommodate and secure wheelchairs. Drivers providing wheelchair service are trained in assisting with the boarding and deboarding process, and securing the wheelchair in the vehicle

Door to Door

This service includes picking up passengers from the door of their pick-up location and safely transporting them to the door of their destination. The driver assists passengers in entering and exiting the vehicle but does not provide assistance inside the buildings.

Hand To Hand

This service includes helping the passenger from the interior of their pick-up location, through transportation, and into the interior of their destination. As the name implies, It’s more hands-on and is typically used for individuals who need more assistance.

Curbside to Curbside

The driver picks up and drops off the passenger at the curb of the pick-up location and destination, without assisting with entering or exiting the buildings.

Will-Call

Appointments can be unpredictable, especially for medical visits. Our Will-Call return service lets you call when ready, instead of setting a fixed return time. This gives you flexibility and ensures you won’t feel rushed. While we aim to respond quickly, please allow a reasonable time for your ride to arrive.

Scheduled Pick Up

For fixed appointment times, our Scheduled Return service is ideal. You can book both your outgoing and return trips in advance, ensuring a vehicle is ready when you need it. This is perfect for predictable appointments like therapy or check-ups, giving you peace of mind and convenience.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Metro Transport made my medical trips stress-free and always arrived on time. Highly recommend their service!

William J

a couple of cars parked next to each other on a field
a couple of cars parked next to each other on a field

The drivers were professional and caring, ensuring my comfort during every ride to my appointments.

Ernest S

two man playing chess in shallow focus lens
two man playing chess in shallow focus lens
★★★★★
★★★★★