NEMT Services
We specialize in Non-Emergency Medical Transportation (NEMT) services, which are designed to provide safe and reliable transportation for individuals who need to attend medical appointments, therapy sessions, or visit healthcare facilities for reasons that are not emergencies. Our fleet of vehicles is equipped with modern amenities and accessibility features, and our professional drivers are trained in passenger care and safety. Whether you need wheelchair-accessible vehicles, assistance with special medical equipment, or simply a comfortable ride to your healthcare provider.
Our Services
Transportation Types
Ambulatory
This refers to passengers who are capable of walking on their own or with minimal assistance. These individuals do not require a wheelchair mobility device for transportation.
Assistance Types
Returing from Appointment
Wheelchair
Wheelchair service involves the use of specially-equipped vehicles that can safely accommodate and secure wheelchairs. Drivers providing wheelchair service are trained in assisting with the boarding and deboarding process, and securing the wheelchair in the vehicle
Door to Door
This service includes picking up passengers from the door of their pick-up location and safely transporting them to the door of their destination. The driver assists passengers in entering and exiting the vehicle but does not provide assistance inside the buildings.
Hand To Hand
This service includes helping the passenger from the interior of their pick-up location, through transportation, and into the interior of their destination. As the name implies, It’s more hands-on and is typically used for individuals who need more assistance.
Curbside to Curbside
The driver picks up and drops off the passenger at the curb of the pick-up location and destination, without assisting with entering or exiting the buildings.
Will-Call
Appointments can be unpredictable, especially for medical visits. Our Will-Call return service lets you call when ready, instead of setting a fixed return time. This gives you flexibility and ensures you won’t feel rushed. While we aim to respond quickly, please allow a reasonable time for your ride to arrive.
Scheduled Pick Up
For fixed appointment times, our Scheduled Return service is ideal. You can book both your outgoing and return trips in advance, ensuring a vehicle is ready when you need it. This is perfect for predictable appointments like therapy or check-ups, giving you peace of mind and convenience.
Metro Transport made my medical trips stress-free and always arrived on time. Highly recommend their service!
William J
The drivers were professional and caring, ensuring my comfort during every ride to my appointments.
Ernest S
★★★★★
★★★★★
Metro Transport
Reliable transport for your medical appointments needs.
© 2024. All rights reserved.
Feedback?
Contact
Office - 704-915-7475
Fax - 704-852-4173