This Notice of Privacy Practices is provided to you as a requirement of the Health Insurance Portability and Accountability Act (HIPAA). It describes how we may use and disclose your protected health information to carry out our transportation services and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information.
I. OUR COMMITMENT TO YOUR PRIVACY
At Metro Transport, we are dedicated to maintaining the privacy and integrity of the personal health information of our clients. We are required by law to provide you with this notice of our legal duties and privacy practices with respect to your personal health information.
II. USE AND DISCLOSURE OF PROTECTED HEALTH INFORMATION
A. Use and Disclosure for Transportation Services
We may use and disclose your protected health information for purposes related to the provision of our transportation services. For example:
B. Other Use and Disclosure
We may also use or disclose your protected health information for the following purposes:
III. YOUR RIGHTS
You have the right to access and obtain a copy of your health information that we maintain.
You have the right to request restrictions on certain uses and disclosures of your health information.
You have the right to request that we communicate with you about your health information in a certain way or at a certain location.
You have the right to request that we amend your health information.
IV. CHANGES TO THIS NOTICE
We reserve the right to change this Notice and make the new notice effective for all the protected health information we maintain.
V. COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. All complaints must be submitted in writing.
Please note that you will not be penalized for filing a complaint.
VI. CONTACT
If you have any questions about this Notice or would like further information, please contact our Privacy Officer at secure@metrotransportservice.com.
This Notice of Privacy Practices is effective as of January 1st, 2023.
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